Shipping policy

1. Shipping Locations

We are pleased to offer shipping across Pakistan. For international orders, please contact us at happymecares@gmail.com for availability and rates.

2. Processing Time

Orders are typically processed within 1-2 working days of receipt. Please note that processing times may be extended during peak seasons or sales events.

3. Shipping Methods

We partner with reliable courier services to ensure your order reaches you in a timely manner. Available shipping methods include:

  • Standard Shipping: Estimated delivery time is 3-5 business days.

  • Express Shipping: Estimated delivery time is 1-2 business days.

Shipping costs are calculated at checkout based on your location and the shipping method selected.

For certain items that are not in our warehouses, you may still place order. We will source the items from our global suppliers and deliver to you free of shipping charges, but delivery of such items may take up to three (3) weeks form the order date.  

4. Order Tracking

Once your order has been dispatched, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your shipment.

5. Delivery Issues

If you experience any issues with your delivery, such as delays or incorrect items, please contact our customer service team at happymecares@gmail.com as soon as possible. We will work with you and our courier partners to resolve the issue promptly.

6. Address Accuracy

Please ensure that your shipping address is correct and complete when placing your order. We are not responsible for delays or issues resulting from incorrect address information. If you need to make changes to your address, please contact us immediately before your order is processed.

7. Delivery Times

Delivery times may vary depending on your location and the category of items you have ordered. Please be aware that unforeseen circumstances, such as weather conditions or logistical issues, may affect delivery times.

8. Returns and Exchanges

For information about returns and exchanges, please refer to our Returns and Exchanges Policy.

9. Contact Us

If you have any questions about our shipping policy or need assistance with your order, please contact us at happymecares@gmail.com. We’re here to help!

Thank you for shopping with us!